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Emergency Prepardness | FAQ
Top 10 Frequently Asked QuestionsHow much does it cost to install a generator?Installation dependent on proximity to gas & electric services plus applicable tax & permits. [spacer height=”20px”]
What are the 'hidden' costs associated with buying a backup system?We tell you before we commence work exactly how much your bill will be. If we miss something on the quote after starting, you will still receive the same quality installation, and we pay for the missed item. [spacer height=”20px”]
How do I know what the best option is for my situation?Schedule an appointment with us and for $99.00 plus GST, we will evaluate your home, provide you with a load calculation and total price, including applicable permits. If you agree with the price and proceed with an order, we will refund your consultation. [spacer height=”20px”]
What else does Absolute Power Ltd. do?We supply and install surge protection, power factor correction for Industry, provide net metering, custom sound attenuation along with brokering surplus generators through our power generation network. [spacer height=”20px”]
What if my natural gas line ruptures during an earthquake?Immediately turn off the valve on your gas meter,pull the fuse on the control board, switch the fuel to a suitable Propane tank and move the switch to the LP position (for air cooled Guardian models). Turn on Propane valve and restart. [spacer height=”20px”]
If I place an order, how long can I expect to wait for delivery and install?If your unit is not in stock, a typical wait for air cooled models is 14 business days of placing your order. Liquid cooled units are typically 4 weeks. [spacer height=”20px”]
How much will it cost me to put my well pump, fridge and furnace on an automatic generator?To be updated. [spacer height=”20px”]
What areas do you service?Primarily the BC Lower Mainland. If you live elsewhere, contact us by email to discuss your situation. We can ship and provide instruction anywhere backup or prime power is needed. [spacer height=”20px”]
I want my whole house to be on a generator. What do I need to do?You need to do a load calculation that includes the size of your home to avoid nuisance tripping on the generator. You then match the size of the ATS to the size of your main disconnect. Remember, if it is a 125 Amp service, you still must use a 200 Amp ATS. If you are not comfortable figuring this out, let APL do it for a refundable $99.00 plus GST. If you choose to go ahead, the fee is waived. [spacer height=”20px”]
Do I need a concrete pad?All air cooled units come with a mounting pad. Liquid cooled units require a 5.5 inch reinforced concrete pad. [spacer height=”20px”] |
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